MONTHLY 1 OR 2 HOUR COACHING CALLS
3 REASONS TO WORK WITH A SALON / SPA BUSINESS COACH
COACHING CALL TOPICS MAY INCLUDE: COMPENSATION, POLICIES, MARKETING, LEADERSHIP, STAFF MEETINGS, EMPLOYEE REVIEWS, BUDGETS, INVENTORY CONTROL, AND RECRUITING!
THE CUSTOMIZED CALLS ARE STRUCTURED AND DESIGNED TO PRODUCE RESULTS!
Starting a new salon or spa takes organization and energy!
Lisa will work a first time owner through every step of the way thru setting up systems, compensation, pricing, budgets, marketing plans, policies, and so much more!
These products are customized for your salon or spa with your name and logo and available via email upon purchase - instant solutions!
The policy manual is the basis for an internal controls system. Criteria and guidance for business process decision making. Direction and guidance to ensure transactions, procedures, and records are uniform throughout the Company.
New Hire Training Programs are designed for training employees in specific skills. Employee training is a necessity. You need to get new hires up to speed as quickly as possible so they can become productive members of your team.
Scripts are an industry-proven way to increase growth indicators. Scripts allow your front desk to speak to clients with confidence and great delivery. Scripts help your front desk actively pursue growth opportunities.
These mini coaching programs are customized for your salon or spa and incude a 30 minute coaching call per month.
Monthly Updates to Website
3-4 social posts per week
Monthly Client Polling
Lisa knows budgets, pricing structures, and compensation. Monthly P&L reviews and tracking inventory movement is a must!
Are you making money?
Monthly Team Performance Reports
Monthly Stylist/Client Contests
Organization of monthly or bi-monthly Staff Meetings
"Growth thru Guidance"
What is it that attracts our clients to purchase over-the- counter home care? 80% of clients don’t buy product from a salon or spa – so they are running to get product somewhere? Learn what the big OTC retailers are doing?
* Look at product selection – what are their choices?
* Study websites and marketing strategies
* Learn how to educate a client using OTC products
Are you struggling with client retention with getting clients back in the books on a regular basis or just not making the money you were a year ago – this class is for you!
Increase retention with exceptional customer service.
The value of the service must exceed the price.
Simple, easy tips for “WOWWING” the guest.
Building value in the shampoo experience, the rebooking and retailing process, and adding the extras they are looking for – learn some new tactics to make it happen.
All of these situations have taken place one time or another in a technician’s career and they stop us from reaching our goals and properly servicing our clientele:
Upselling a service
Uncovering a need
The proper way to describe a service
The client is WAITING for you to educate them
The What, WHY, and How Process
Rebooking strengthens professionalism
Effective Rebooking Strategies
Growth thru Guidance